What is Continuous Process Improvement (CPI)?
Continuous process improvement (CPI) is the act of implementing improvements to a product, service or process. These changes can either be incremental (over time) or breakthrough (all at once).
The key here is continuous – CPI isn’t a one-time initiative. You don’t just optimize a certain process once, pat yourself on the back, and call it a day. Once you succeed with a process improvement initiative, you need to periodically look back and see whether there are any changes you could make. Think, adopting new hardware, software, methodology, etc.