ISO 9001:2015 Training
Quality management is the act of managing all activities and functions needed to maintain a consistent level of excellence in an organization, product or service. Quality is an essential factor that differentiates organizations from its competitors. Undertaking quality initiatives leads to superior products or services which meet and exceed customer expectations, increase revenues and productivity for the organization.
There are different systems, methodologies, tools and techniques that help in improving the quality performance, including Six Sigma and ISO 9001. They can be used separately or simultaneously towards achieving the desired level of quality. There is some misunderstanding on whether Six Sigma and ISO 9001 can replace each other, but they do not.